Cartoon illustration of Joe, Deanne, and Min from the 'Help from Texta' case study. Joe is a mechanic standing beside Deanne, who has blond hair, while Min is in the background at a desk.

Help from Texta: A 2-Year Case Study

How Help from Texta Transformed Joe and Deanne’s Business

 

Meet Joe and Deanne, owners of Devito Racing Compound.

Joe is the best mechanic in all the land. He’s been fixing cars since he was a kid, and now he builds custom race cars. Joe even races cars himself—all of Joe’s cars go fast. Joe is an expert with BMWs; in fact, there is no one better than Joe when it comes to BMWs. See Joe’s website. Joe’s Website

 

Deanne, Joe’s wife, is smart, funny, and supportive. And sometimes, Deanne races too!

 

 

See Joe start his day.

Joe arrives at the shop early. He yawns. “I have a lot to do,” Joe says. He checks his messages. So many messages! He tries to manage calls, orders, and customer updates all at once. Joe scratches his head. Joe grabs a Monster energy drink. He takes a deep breath. “Maybe I need help,” Joe thinks. But the phone rings. A customer is upset. Joe frowns.

 

 

See Deanne try to help.

Deanne sees Joe at home. “You look tired, Joe,” she says. Joe sighs. “I am tired,” Joe says. Deanne thinks. Deanne is very smart. “Joe, you need Help from Texta,” she says. Joe frowns. “But hiring was a disaster last time,” he says. Deanne smirks. “That’s why this time, you’re getting Help from Texta. We need a real solution.” She adds, “Let’s not let your work stress creep into our time together, okay?”

 

See Texta in action.

Texta is quick. Texta is reliable. Texta finds great candidates. Joe is surprised! “These candidates actually seem good,” he says. Deanne reviews the list. She has a tough time choosing because each one is great. After much thought, she picks Min.

 

See Joe meet Min.

Min starts work at the shop with a big smile. “Hello, Joe!” says Min. Min asks about Joe’s customers. Min asks about the cars. Joe is impressed. “Help from Texta really does make a difference,” Joe thinks.

 

See Min work hard.

Min answers calls. Min answers emails. Min texts clients so they never have to wonder when their car will be done. Min smiles a lot. Customers like Min. “Min is so nice,” they say. Min helps Joe organize. “See, Joe? This is better,” says Min. Joe agrees. “I should have gotten Help from Texta sooner,” he admits.

 

See the customers praise Min.

Min is quick, efficient, and always on top of things. Customers are impressed. “Min makes the shop run so smoothly!” they say. “She’s always so pleasant and professional,” others add. Joe hears the praise often. Two years later, Min is no longer just Joe’s assistant—she’s the Office Manager. Customers love how much the shop has improved. Joe smiles when he reads the reviews. “Help from Texta really worked,” he thinks. Now, Joe has the right balance: Min runs the office, and Joe remains the star of the show.

 

See the shop grow.

Two years go by. Joe’s shop is busier than ever. Joe and Min have streamlined the business, giving Joe more time to focus on what he loves. He is not stressed anymore, and Help from Texta keeps things on track. Customers leave five-star reviews. Joe smiles. Deanne smiles too. Life is good.

 

See Joe regain a healthy life.

Joe cleans up his diet. He stops drinking energy drinks to get him through the day. Joe drinks water now. Water is healthy! Joe starts running. Joe lifts weights. Joe is so healthy! “I haven’t felt this good in years,” Joe says. Deanne nods. “It’s nice to have you back, Joe. Help from Texta was a smart move,” she adds.

 

See the happy ending.

Joe and Deanne travel a lot. Joe and Deanne laugh a lot. Deanne looks at Joe. “Good thing you got Help from Texta,” she says. “Otherwise, I’d be vacationing solo.” Joe grins. “Good thing I listened,” he replies. Now the shop runs smoothly, and Joe and Deanne live happily ever after.

Be like Deanne and Joe!


Feeling overwhelmed? Get Help from Texta today! Find Your Help from Texta!